Frequently Asked Questions page.
1. Is it safe for me to use
my credit card when I order?
Yes, we have a completely secure merchant account
system that automatically checks your credit card number and deposits the
money into our bank account without anyone even seeing your credit card number
or information. So it's completely secure.
2.
How will my product be shipped?
All orders will be shipped
via Fed Ex Ground. How much is shipping and handling? Shipping and handling
charges for one fishing rod is $22.50. Some fishing rods that have at least
one piece over seven feet will be charged an additional fee of $13 for extra
shipping and handling.
Currently, a credit for $22.50 is in effect for all
shipments within the contiguous U.S.
3.
How much is shipping and handling if I live outside of the contiguous United
States?
Shipping for packages under
five pounds and not over seven feet are as follows:
|
Contigous US
|
$20.50
|
|
Alaska
|
$34.00
|
|
Hawaii
|
$34.00
|
|
Puerto Rico
|
$34.00
|
|
Canada
|
$27.00 to $34.00
|
The above rates do not include any rural area surcharge. In
parts of Canada this could add up to $65.
4. How long will it take to
receive my order?
For most fishing rods,
shipping will occur within 10 business days after you place you order. For
orders that include exotic feather designs or thread weave patterns, shipment
may not occur for up to six weeks.
5. Do you take
international orders?
With the exception of
the contiguous US, Alaska, Hawaii, Canada and Puerto Rico, I do not have any
established procedure for shipping to other countries. Please contact me if
you wish to purchase a rod in other countries.
6. What is your return
policy?
Click here to see our return policy.
If you have questions or concerns, feel free to
give us a call. 1-630-323-8778