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Home - Custom Fishing Rods
Shipping/Handling Policy:
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If you have purchased from either SignatureFishingRods.com or
Grandt Industires before, please note in the comments box.
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All rods will be shipped FedEx to the address indicated.
However, if the ship to address is not the same as the billing address, a
confirmation request will be mailed to the billing address prior to shipment.
Shipping starts at $25.00 for one rod. Oversized rods (greater than 7 feet)
are an additional charge.
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Please file shipping damage claims immediately with FedEx.
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Rods generally are delivered within two weeks. The production schedule of fishing rod blanks can also have an adverse impact on delivery. In addition, some options will add additional time to the delivery date.
Return Policy:
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All Sales are final. No Returns or Exchanges on any rod due to
the custom nature of the product. If you have any concerns with this, please contact me.
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All damaged rod(s) must be filed with the carrier.
Warranty Claims:
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If a Grandt fishing rod is broken in any way, fishing or
otherwise, ship that rod to Grandt Industries at the address below. Include
your name, address and phone number along with a check for Processing/Shipping
charges in the amount of $25.00. No warranty will be processed without
following these guidelines.
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Grandt Rods will then replace or repair your fishing rod and
return it to you as soon as possible.
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Blatant abuse will void this warranty. This warranty does not
apply to rods broken by airline or freight carriers. Split Bamboo Rods are not
covered under this warranty.
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Send your fishing rod to:
Grandt
Industries
203
South Highland Avenue
Arlington
Heights, IL 60005
Rod damage may happen as a
result of material failure. However, some failure is the result of poor
technique, otherwise known as stupid things fishermen do. For instance, habits
such as high-sticking (grabbing the blank above the grip), over-stressing
(spooling up with heavier line than that for which the rod is rated) and over
flexing the tip (dead-lifting fish into the boat while the rod is straight up
and down) can damage rods. There's external compression (being crushed by rod
locker lids, trunk and doors, or being stepped on) that can also do damage to
rods. The manufacturer is well aware of these possibilities and is able to
accurately diagnose them.
SignatureFishingRods.com
and the manufacturer will do our best to keep you, the customer, happy.
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